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Silver Support Plan for Jolly Product

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ID Card Printer Review
SKU:
STD-SLV-SPT
Weight:
0.10 LBS
Shipping:
Free Shipping
* Your existing license key:

 Product Description

This support plan provides one year of factory support from Jolly Technologies for their current software products including ID Flow and Lobby Track. A license key must be provided at the time of order so the support plan is attributed to your particular copy of software.

Silver Coverage Plan Highlights

  • Receive telephone and e-mail support with free remote assistance using online meeting software such as GoToMeeting, where applicable
  • Receive support for basic and advanced level service requests
  • Service requests receive a higher level of priority than Bronze service requests and will be responded to within two (2) business days following the day of the request
  • User can request request new installation of software license in case of existing system failure

 

No physical item is shipped for this product- a confirmation of your support plan activation will be provided by e-mail.

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