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Evergreen ID takes pride in supporting everything we sell for the life of the product. We are available via phone and e-mail to assist with any troubleshooting, but if a resolution can’t be reached over correspondence, an EID technician can come to your location for on-site repairs. If your printer needs new parts, we’ll handle it. If the printer is jammed, we’ll handle it. If the images are coming out fuzzy, we’ll handle it. We’ve seen it all, and we have you covered. Pricing varies by location, printer model, and malfunction.

Be sure to check out our maintenance plans here, which include our on-call service. Contact us for details!


We are also available to assist with installation of your new purchase, whether that be over the phone, or during an on-site visit. We can help install your software, cameras, and printers so you can start producing ID cards quickly and easily. Contact us for details.


These days we are always updating our computers and operating systems. Whether you use Macs or PCs, Evergreen ID can make it easy for you by assisting with the transfer of all software, databases, and printers to new devices and systems. Contact us for details. 

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Why our Customers Shop EvergreenID

  • Friendly, Knowledgeable, On Call Customer Service & Sales
  • Lifetime Printer and Software Support
  • Free Shipping on orders over $100
  • 100% Customer Satisfaction Guarantee
  • ID Printer Solutions to fit your needs and your budget
  • Authorized Service Center for Fargo/HID, Evolis & Magicard

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